WedgeNetworks

BeSecure allows Wedge Networks and its partners around the global to deliver the best technical support and services to their customers to achieve the ultimate in web security.

Through our technical support team and partners worldwide, our support programs are aimed at preventing problems from occurring, and solving them swiftly if they do arise. Our standard support and services include:

• One year hardware warranty

• Web-based firmware updates

• Automatic malware signature updates

• Automatic spam signature updates

• Automatic web filtering database updates

• Customer can report undetected spam to This e-mail address is being protected from spambots. You need JavaScript enabled to view it via email, 24x7, and report misclassification of emails to This e-mail address is being protected from spambots. You need JavaScript enabled to view it , 24x7

• 24x7 email support with This e-mail address is being protected from spambots. You need JavaScript enabled to view it

• Email notification of product and release information

• Telephone based support:

  • In North America: 1-888-276-5356

  • In China: +86-10-68943353

  • In other parts of the world: 1-403-276-5356

Extended support and services can also be provided. These include:

• Extended hardware warranty

• Technical training in a lab setting

• 24x7 telephone based support